Investigative Support Specialist (2024)

Department of Defense

Office of Inspector General

Administrative Investigations

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Summary

This position is located in the Department of Defense Office of Inspector General (DoD OIG), Administrative Investigations of Senior Officials (ISO) Directorate and the Whistleblower Reprisal Investigations (WRI) Directorate in Alexandria, VA.

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Overview

  • Accepting applications

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This job is open to

  • Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Federal employees - Competitive service Current or former competitive service federal employees.
  • Individuals with disabilities
  • Military spouses
  • Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Veterans

Clarification from the agency

Open to current and former Federal employees, PPP Program eligibles and special appointing authorities listed above.

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Duties

  • Manages investigative complaints ie. intake, analysis, records management, status tracking and reporting/monitoring action and case closeout.
  • Reviews incoming complaints and establishes records, enters data into case tracking system and routes complaint appropriately.
  • Performs quality reviews examining thoroughness, completeness, organization, documentation and data to ensure compliance with relevant standards.
  • Maintains investigative records, ensuring security, retention/disposal consistent with National Archives and Records Administration (NARA) guidance.
  • Processes Freedom of Information Act (FOIA) requests for investigative records in accordance with Agency guidelines and timeframes.
  • Monitors incoming and outgoing Congressional correspondence.

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Requirements

Conditions of Employment

  • Must be a U.S. Citizen.
  • Position has been designated as Noncritical-Sensitive. Incumbent is required to obtain and maintain a Secret Clearance.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
  • Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
  • Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
  • The incumbent must adhere to the DoD Standards of Conduct.

Qualifications

Time in Grade:

For entry at the GS-12 grade level, status applicants must have served 52 weeks as a GS-11 or equivalent or higher grade, in the Federal Service.

Specialized Experience: Applicants must have 52 weeks of specialized at the GS-11 level or equivalent experience. Specialized Experience is defined as performing in an investigative support role for a high-level professional or government program. Experience include compiling work that involves applying investigation and compliance principles, concepts, and methodologies; independently identifying significant sources of information to detect illegal activity and document issues or probable cause; researching, analyzing, interpreting, and evaluating data and information to make appropriate recommendations; and prepare reports and technical information according to agency policy and procedures.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information
  • Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
  • Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter signed by a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits. The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).
  • Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
  • Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
  • Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
  • Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

Education

Education cannot be substituted for experience at this grade level.

Additional information

  • If you have not previously completed a probationary period with the Federal government in a similar position, you will be required to serve a 1-year probationary period.
  • This job opportunity announcement may be used to fill additional vacancies within 90 calendar days of the initial issue date of the referral list.
  • Telework availability will be based upon the mission requirements and supervisory determination.
  • PCS costs (moving expenses) WILL NOT be paid.
  • Recruitment, relocation, or retention incentives WILL NOT be authorized by the hiring official.
  • For more information on veterans' preference click here.
  • Retired/Retiring Veterans: Please be aware that there is a 180-Day Restriction on Department of Defense (DoD) Employment of Military Retirees. A retired member of the Armed Forces may not be appointed to a civilian position in the DoD within 180 days after retirement unless the agency requests and is granted a waiver; the position is authorized special pay under 5 U.S.C. 3505; or a state of national emergency exists.
  • Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: Applicants must be well-qualified, which is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. For more ICTAP Guidance, click here. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
  • The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
  • Position(s) may be filled by displaced Department of Defense (DoD) employees through the DOD Priority Placement Program.
  • Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.
  • You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
  • PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
  • Resume: DO NOT include the following information: Classified or government sensitive information; social security number; photos of yourself; personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what you should leave out of your resume at USAJOBS.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.

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  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.

The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.

Please follow all instructions carefully. Errors or omissions may affect your rating.

All qualified candidates will be evaluated on the following competencies:

  • Communications and Media
  • Communications Security Management
  • Manages and Organizes Information
  • Quality Management

You can preview the Assessment Questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/12437208

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    • Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
    • SF-50(s): Current or former federal employees, excluding current DoD OIG agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
    • Performance Appraisal: Current Federal employees, excluding current DoD OIG agency employees*, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted. *A recent performance appraisal is required. If you have not been at the DoD OIG long enough to have a performance appraisal, you will need to submit a recent one or submit an explanation as to why it is not available at the time of your application submission as we will not have one on file to pull for you.
    • Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
      • 10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
      • 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
    • See additional Required Documents information under Qualifications

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • To apply for this position, you must provide a complete Application Package. See required documents above.

    Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

    1. Follow the prompts to complete the assessment questionnaire and upload required documents.
    2. Please ensure you click the Submit My Answers button to submit your application.
    3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

    If you are unable to apply online, you must request an alternative application which is available from the
    Human Resources Office. Please contact Jacquis Taylor at (703) 699-0293 or Jacquis.taylor@dodig.mil~ to obtain an alternative application.

    Agency contact information

    Jacquis Taylor

    Phone
    (703) 699-0293
    Fax
    (571) 372-7437
    Email
    Jacquis.taylor@dodig.mil

    Address
    DoD OIG - DIG FOR ADMINISTRATIVE INV
    4800 Mark Center Drive
    Alexandria, VA 22350
    US

    Learn more about this agency

    Next steps

    Once the online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. The resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. You will still be able to check your status by logging in to your USA Jobs account. After making a tentative job offer, we will conduct a suitability/security background investigation.

    All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from federal service.

  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request

Help

Required Documents

  • Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
  • SF-50(s): Current or former federal employees, excluding current DoD OIG agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
  • Performance Appraisal: Current Federal employees, excluding current DoD OIG agency employees*, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted. *A recent performance appraisal is required. If you have not been at the DoD OIG long enough to have a performance appraisal, you will need to submit a recent one or submit an explanation as to why it is not available at the time of your application submission as we will not have one on file to pull for you.
  • Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
    • 10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
    • 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
  • See additional Required Documents information under Qualifications

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To apply for this position, you must provide a complete Application Package. See required documents above.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.

1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

If you are unable to apply online, you must request an alternative application which is available from the
Human Resources Office. Please contact Jacquis Taylor at (703) 699-0293 or Jacquis.taylor@dodig.mil~ to obtain an alternative application.

Read more

Agency contact information

Jacquis Taylor

Phone
(703) 699-0293
Fax
(571) 372-7437
Email
Jacquis.taylor@dodig.mil

Address
DoD OIG - DIG FOR ADMINISTRATIVE INV
4800 Mark Center Drive
Alexandria, VA 22350
US

Learn more about this agency

Next steps

Once the online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. The resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. You will still be able to check your status by logging in to your USA Jobs account. After making a tentative job offer, we will conduct a suitability/security background investigation.

All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from federal service.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/795205400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Investigative Support Specialist (2024)
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