InterSources Inc hiring Salesforce and QuickBase in Washington Highlands, Maryland, United States | LinkedIn (2024)

Address: Washington DC – Hybrid

Hybrid : 4 days on site 1 day remote / Week

12 Months Contract / Full Time Position

Job Description11+ years of experience. Analyzes process and re-engineering with an understanding of technical problems and solutions as they relate to the current and future business environment.

Essential Duties And ResponsibilitiesThe below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

Under the direction of the Director, HR Systems Development and Analytics, coordinates or implements several small or medium-sized projects, or components of a larger project.

Manages the team's mailboxes and provides general customer service support to various stakeholders requesting assistance from the team.

Refines and improves project management process; identifies patterns/trends in issues across multiple projects; and develops longer-term, systematic solutions to address them. Research issues and makes recommendations for improvement to Director and Deputy Chief, Employee Services. Builds relationships and liaises with various internal departments to help drive collaboration and project success; and interacts with and responds effectively to urgent requests from multiple internal and external DCPS stakeholders.

Follows a strategic plan for long-term use of QuickBase as an application to meet human resources needs within Client (e.g., tools that allow employees to request an approved leave of absence or complete a performance assessment cycle); assists in creating and maintaining such applications; and supports all users. Supports and maintains TSHO, a Salesforce application and Client's selection, hiring, and onboarding platform (applicant tracking system) for school-based and central office staff. Works with all relevant teams to ensure proper and coordinated use of TSHO. Assists the team in tracking and implementing the changes that need to be made to TSHO to accommodate changing policies and processes throughout the year.

Keeps all relevant teams up to date on changes that affect their work and the functionality of TSHO. Assists the team in performing data uploads and downloads from TSHO. Set up visual flows, dashboards, reports, and Lightning email templates in Salesforce. Develops Visualforce pages, Apex classes, and Lightning components. Integrate Salesforce with other applications using SOAP, REST, and BULK APIs. As required, serves as a backup to the data management function, to produce human capital data reports of varying complexity for Client's stakeholders, and to complete data analysis for pressing human capital issues.

Skill

Required No. of Years

Actual Years of Experience

Experience working in the IT field

11

Excellent communication skills both verbally and written in professional setting

11

Professional experience with Microsoft Suites

11

Bachelor's degree in IT or related field or equivalent experience

4

Salesforce and QuickBase certifications.

Mandatory

Master's in computer science

Optional

Business process re-engineering experience

5

Experience with custom and standard Lightning components, Visualforce pages, Apex classes

5

Setting up visual screen flows, dashboards, and Lightning email templates in Salesforce

5

Experience with EDA models and Salesforce Experience Cloud

5

Integrating Salesforce with other applications using SOAP, REST, and BULK APIs

5

Experience working with DCPS and supporting DCPS systems

6 months

About UsInterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.